Almost a month ago, I wrote about a bizarre hiccup with my DOE paperwork that led to me temporarily being out of work through no fault of my own.
Naturally, I’m a bit frustrated that the matter hasn’t been resolved. I find it quite ironic that I’m only in this pickle because I wanted to further my professional growth by obtaining my special education teaching certification. Had I kept on working as a regular per diem sub, I could have kept my head down and been working for the last three weeks. Alas…
A few thoughts that I’ve had as I sat around reflecting on bureaucracy in the DOE:
- It’s unclear to me how the City expects teachers and schools to be back to business as usual while HR Connect remains locked away behind an impenetrable barrier of 2+ hour waits on the phone to maybe speak to a representative. I’ve noticed more of my DOE colleagues attempting to report the issue to 311 and or the Department of Labor — I’m inclined to think this might be a necessity.
- I like to conduct official business in person whenever possible, especially if conducting the aforementioned business plays a pretty significant role in my livelihood. Unfortunately DOE HR Connect has decided that the only appointments being taken in person are for new hires who need to be fingerprinted. Language on the website makes it very clear that anyone else that shows up will be turned away.
- I need to speak with a staff member in the Office of Personnel Investigations (OPI). Apparently the only way to contact this office is through a single email address. I have sent two emails across the span of a month (and recently a third that I’m sure will get lost in limbo as well). I thought that the folks at SubCentral might be of some help, but they appear to be giving me the cold shoulder as well. Does no one in the administrative catacombs of the DOE know how to answer email?
I recently sent my third email to OPI. I have little hope at this point that I’ll receive much in the way of a helpful response, although I do hope that this matter gets resolved soon. Until then I’ll relegate myself to shaking my fist at the sky like the “old man yells at clouds” meme and typing out my thoughts into the digital Pensieve that is this blog.